The Art Influencer / Legal & Privacy
Privacy, with clarity.
How we handle personal information when you explore artworks, shop from independent artists or sell through our marketplace.
We respect the trust you place in us. This policy explains what information we may handle, why we handle it and how you can contact us about privacy questions.
1. Introduction
The Art Influencer is an online platform for discovering, showcasing and purchasing original artworks, prints and custom art created by independent artists. This policy describes the types of personal information we may process, why we use them and the choices available to you.
2. Information We Collect
We aim to collect only information needed to operate our marketplace, manage accounts, facilitate orders, support sellers and respond to enquiries. The categories below apply depending on which features you use.
2.1 Personal and Account Information
- Full name and display name.
- Email address and phone number.
- Account information and profile preferences.
- Information submitted through registration, contact or support forms.
Passwords, where accounts use them, should be handled through appropriate authentication and security mechanisms; we do not need access to your plaintext password for routine customer support.
2.2 Shipping and Order Information
- Delivery details provided for artwork shipment, where required.
- Artwork purchased, order numbers, quantities and order status.
- Delivery instructions and tracking information, where available.
2.3 Payment Information
Payments may be processed through third-party payment service providers. We do not intend to directly collect or store complete payment card numbers, card security codes (CVV) or online banking passwords on our own servers. Our website and service providers may nevertheless process or retain payment status, transaction references, totals and refund records as needed to administer orders and meet legal obligations.
2.4 Billing Information
Any billing information requested during checkout, and whether it is retained in website order records, depends on our checkout settings and payment arrangements. We aim not to request information beyond what is necessary for transactions and applicable legal requirements.
2.5 Seller Information
- Artist or business name and contact details.
- Portfolio, artwork photographs and listing descriptions.
- Identity or business verification information when required.
- Tax and payment settlement information where applicable.
2.6 Communications and Support
We may maintain records of enquiries, seller applications, order complaints and support correspondence so we can respond to requests, resolve disputes and protect the marketplace.
2.7 Technical Information and Cookies
- IP address, browser and device information.
- Login and session activity, where relevant.
- Cookies used for essential site functions and security.
- Analytics data if analytics services are enabled.
2.8 Data Minimisation
We aim to limit collection and retention to disclosed purposes, business needs and legal obligations.
3. How We Use Information
We may use information to manage customer and seller accounts, administer artwork listings and orders, coordinate delivery, respond to enquiries, review seller applications, reduce fraud, maintain security and meet legal requirements. Where permitted, and subject to required notices and consent or other lawful conditions, we may send relevant marketing communications.
4. Payments and Service Providers
We may use third-party providers for payment processing, hosting, delivery, website operation and customer communications. Relevant information may be shared only as needed for those functions or to meet legal obligations.
5. Seller and Customer Data
Approved sellers may receive customer information reasonably required to fulfil an order. Sellers must use that information only for authorised order-related purposes, protect it appropriately and not resell or use it for unrelated marketing without a valid lawful basis. Seller details may be shown to customers to support transparency and applicable marketplace requirements.
6. Cookies
Essential cookies may support login sessions, shopping carts, site functionality and security. If optional analytics or advertising technologies are deployed, we will provide appropriate information and choices as required by applicable law. Browser settings may allow you to control or remove certain cookies.
7. Data Security and Retention
We seek to use reasonable organisational and technical safeguards for personal information. No internet service can promise absolute security. Information is retained only for as long as reasonably needed for the purposes described here or to meet legal obligations, then deleted or anonymised as appropriate.
8. Your Privacy Rights
Depending on applicable law and its commencement dates, you may be entitled to request information about your personal data, correction, updating or erasure, withdrawal of consent where relevant, and grievance redressal. Contact us at humaimtiyaz@hotmail.com. Certain information may need to be retained to comply with legal requirements.
9. Children’s Privacy
Our services are not intended for unsupervised use by children. Where children’s personal information is processed, we will follow applicable legal requirements, including consent and other protections when required.
10. International Processing
Some service providers may process information outside India. Where relevant, we will comply with applicable restrictions and safeguards governing such processing and transfers.
11. Changes to This Policy
We may update this policy as our practices, services or legal obligations change. The date at the top of this page indicates its latest revision.
12. Contact Us
The Art Influencer
Phone: +91 9632360105
Privacy email: humaimtiyaz@hotmail.com
Business Address: 13 K 13 CROSS JAYAMAHAL EXTENSION, BENGALURU
